When it comes to social engineering, it usually refers to the process of tricking users into believing that a hacker is a legitimate agent.
A common tactic is for hackers to call in the victim and pretend to be tech support, asking for things like network passwords in order to provide assistance.
It can be just as effective if done in person using fake uniforms and credentials, although this is much less common these days.
Successful social engineering attacks can be incredibly persuasive and highly lucrative, as was the case when the CEO of a UK energy company lost £ 201,000 to hackers after they tricked him with an artificial intelligence tool that mimicked his assistant’s voice. …